Technical Support and Help Page for your favorite.com and affiliates.

Shopping Cart &
Order Form Help

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Shopping Carts/Forms

- FAQ
- Security
- Setup
- Log Files
- Support

*Subscribing to eTrader constitutes agreement to the terms of service

WebDebit Secure Payment Form Support

Generic Form Customers

There is no technical support available for generic form customers beyond what is listed at this page. The generic form is supplied as an example only, and does not include support or help with installation or script generation.

If you need your form configured, please call our sales office at 1-800-893-6001 and place an order for form configuration. A designer can have your form up and running in no time.

WeHost Form Customers
Technical Support is available at no charge by phone, fax or eMail for actively hosting clients. If you host your form on the webdebit.com server or on secure-shopping-cart.com, technical help is available by calling 617-859-8998.

[Telephone support incidents for non customers, or generic form users will bill at the standard rate of $55 per hour.]

FREE online technical support is available below.

Click your topic for answers to almost every question

eMail HELP@yourfavorite.com

Sample Generic Form:

To get the Generic WebDebit form which comes with the CheckWriter BestDeal package, click here.

If you want to save it to your hard drive to manipulate the form, just go to the FILE menu on your browser (Netscape or Internet Explorer) and select save.

You are responsible for configuring the form and the submit button. You are also responsible for the security of the form. If you cannot configure the form, or do not know how, or if you do not have a secure server and need one, instantpc.com can provide both design and hosting services for the generic form for a very low cost.

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Below is a sample import file:

Your internet form or shopping cart should be configured to output to a text file like this one. If you cut and paste the file below to a text file, you will be able to use CheckWriter's WebDebit Import feature to automatically enter this sample check.

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If you are a WeHost Customer:

Getting Set Up For the First Time
How to Send Us Your Set Up Information
Linking The Form to Your Site: -Linking instructions will be sent to your e-mail address as soon as your form is completed.

Getting Orders
Control Panel Instructions

Making Changes to the Form
To make changes to your form, simply mail your requests with details to: WeHost@yourfavorite.com.

For fastest service on modifications, make the changes to the form yourself, off-line, and send the completed, changed form as an attachment (htm or html document) in an e-mail request to WeHost@yourfavorite.com.
Requests of this nature are usually posted within hours of receipt.

Support and Changes Should Be Sent To:: WeHost@yourfavorite.com

You will get an immediate conformation, and your request will be handled in the order it was received. Usually within a few hours M-F 9-5 Eastern, and always within 48 business hours.

Charges for Changes to the Form
Making changes may generate a bill to your default payment method, and will appear on your default payment method on file. Changes of an extremely simple nature may not assess fees at all.