Refund
Policy
We offer a 30 Money Back Guarantee on almost
every product we offer. Please call
customer service (617) 859-8998, in advance to
obtain an RMA number (Return Merchandise
Authorization) within 30 days of purchase date.
Return
merchandise with RMA number to:
Refund
@ yourfavorite.com
(Print RMA Number Here)
Post Office Box 641
Boston, Massachusetts 02123
Note: Refunds
sent with no RMA number, or mailed to the call
center on Gainsborough Street will be returned
to sender.
iwantchecks.com
orders
Call
617-859-8998 and speak with an iwantchecks.com
representative from yourfavorite.com. If
there is a printing error with your order,
simply let us know and if the mistake was ours
we will express ship you a replacement order at
no charge. There will be a fee to reprint
orders inputted directly into the
iwantchecks.com order page by the customer.
finitesite.com AVS
orders:
All address verification service
charges for $1 are non-refundable as the service
is provided at the moment the charge takes
place.
CheckWriter Software /
Check Stock:
CheckWriter comes with a 30 day money back
guarantee. If you purchased CheckWriter
and wish to receive a refund on the software,
simply call 1-800-893-6001 within 30 days and
you will be issued an RMA (Return Merchandise
Authorization) Number and instructions on
return. No returned product will be
accepted without the RMA number.
Check paper orders, except when purchased as
100 sheets with the "Best Deal
Package," are not refundable at all.
Once paper orders are shipped, no refunds can be
issued on returned stock. If your order arrives
damaged, simply call 617-859-8998 to file a
claim and your damaged stock will be
cheerfully and promptly replaced at no charge.
register.yourfavorite.com
domain names:
Names registered through yourfavorite.com,
register.yourfavorite.com and other affiliate
sites are NOT refundable under any
circumstances. Names cannot be refunded
even due to misspelling if the customer typed in
the name. If the name was misspelled during a
telephone registration, a tape of the
conversation will be requisitioned to determined
the actual name ordered by the customer.
Replacement names, if available, will be issued
at no charge due to human error on the part of
yourfavorite.com if verifiable.
Hosting
Cancellations
Hosting accounts will automatically
renew for the term of the original contract
unless cancelled in advance. New accounts
can cancel and receive a full refund,
excluding setup fees, if cancellation is
received within 30 days.
Renewals will
occur monthly, quarterly or annually, depending
on the original designation on the account.
Cancellation must be received for renewals 10
days PRIOR to the renewal date.
Once the renewal date has past, cancellation is
not possible until the next renewal date. There
is no grace period on hosting renewals.
Acceptable
cancellation is an eMail from the eMail address
listed in your control panel, or a signed and
dated fax on company letterhead sent to cancellations@yourfavorite.com
or faxed to 617-249-0850. No other form of
cancellation is acceptable.
Returned
Check Policy: Please note, all checks
returned unpaid will be assessed a fee, not to
exceed $35 per instance.
Terms
of Service Agreement
Please review our terms of service agreement,
the billing and refund policy applies to all
yourfavorite.com users, customers and affiliate
users and customers.
|