We are proud to be one of only a few major
hosting providers that can offer outgoing SMTP e-mail service for
our UNIX web hosting accounts. This allows you to send outgoing
e-mail from our mail servers referenced with your own domain name.
Although you can easily specify your own domain name within your
mail program, many ISP's require you to send e-mail messages with
the "From:" address showing "your_userID@your_ISP.net".
This helps to prevent unauthorized "spammers" to use
their mail servers. However, this looks unprofessional, especially
when you are responding to e-mail sent to your domain. We give you
the ability to send e-mail with the "From:" address
showing "your_name@your_domain.com".
In order to use this feature, you will need
to configure your e-mail program to use our
mail server referenced with your domain name. In your e-mail
program's configuration options, specify "smtp.your_domain.com"
instead of the SMTP address given to you by your ISP. Also specify
"your_name@your_domain.com" as your "return
address" or "reply-to address" in place of the
e-mail address given to you by your ISP.
In order to prevent unauthorized users from
using our mail servers to send their "spam", we have set
up a method that allows only authorized customers to send e-mail
through our mail servers. Before sending outgoing
e-mail, you must validate yourself by checking
e-mail from one of the POP accounts under the domain from which
you wish to send e-mail. This is the key to our spam protection
software. Checking your POP account with your userID and password activates
our SMTP server, which gives you a 30 minute window during which
you can send your outgoing mail. If you do not have a POP account,
you will need to set up a POP account
for your domain. If you wish, you can just set up a dummy POP
account at your domain that has no purpose other than allowing you
to activate the SMTP server.
Please note, you will not be allowed to send
bulk e-mail through our SMTP server.
SMTP is not currently available with our NT
service. You will need to use your own ISP's SMTP server address
in order to send mail.
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