MOST FREQUENTLY ASKED
QUESTIONS:
Are
all banks listed?
Are there updates to the
software?
How does funds
verification work?
What about technical support?
Are credit unions listed?
Will the software work on a
network?
Is there a money back guarantee?
How easy is it to use and
install?
Can I look at the software in
advance?
Can I export the database?
How do I order?
Are all banks listed?
Almost every U.S. Bank and Federal Credit
Union i s listed in RoutingTool. New and
updated routing numbers are added on a
continual basis. Back
to top
Are there
updates to the software?
Yes. RoutingTool updates
will be made
available to registered on a monthly basis.
Updates can be purchased at any time for
$29, or you can get monthly updates for $10
each on an annual subscription.
Click
Here to add 12 monthly Updates for $10 each
Click
Here to add a one-time Update for $29
Back
to top
How does funds verification work?
RoutingTool will list the phone
number for
the bank's ACH department or the funds
verification number. For most commercial
banks that offer funds verification, there
will be a touch tone system allowing you
to verify funds or account status.
For smaller banks, you can manually verify
funds by requesting "merchant funds
verification" when you call the number
listed in RoutingTool. Banks will provide
this information in accordance with their
own privacy policy and local laws.
For Real-Time Funds
Verification you can
use BetterCheck, at bettercheck.com.
Back
to top
What about technical
support?
RoutingTool includes 30- days
free telephone
technical support. After 30 days, free email
support will be available for the life of the
release. Back
to top
Are credit unions listed?
Yes. RoutingTool includes
all banks that use
a 9 digit routing number, including Federal
credit unions and savings banks. Back
to top
Will the software work on a
network?
Yes. RoutingTool can be
used on any
computer in your office. As long as you
are in the same physical location, you can
install RoutingTool on more than one
machine when you purchase version 1.0.
Back
to top
Does the software have a
money back
guarantee?
Yes. RoutingTool has a
30-day unconditional
money back guarantee. If you are not
delighted with your purchase, you can return
the software for a full refund on the purchase
price, less shipping and handling. Back
to top
How easy is it to use and
install?
This software is simple to use
and install.
Once you receive RoutingTool in the mail,
you can install it in just one minute.
Using the software is simple. Just type in
the routing number or the bank name, and
click the appropriate search button for your
results will display.
Any bank information can be easily copied
using the clipboard, and pasted to your
check or ACH software. Back
to top
Can I export
the database?
Desktop
RoutingTool is self-contained and
the user cannot export the database. We do
offer the entire RoutingTool Database in CSV/TXT
format for private use. See Private Use
License.
Back
to top
Can I look at the software
in advance?
To have a look at the software,
Click
Here.
How do I place my order?
To order RoutingTool™ for Windows:
Click Here to Order or call 800-893-6001.
Click
Here to add 12 monthly Updates for $10 each
-must already own RoutingTool.
Click
Here to add a one-time Update for $29
-must already own
RoutingTool.
Also available
Full
Routing Database for Private Use.
Also available
Full
Database UPDATE for Private Use.
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