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Usage Statistics for UNIX and 
NT Web Hosting Platforms

 

 


Why should I use a statistic program?

Statistic programs can provide you with valuable information about your web site. They may also help you determine what type of traffic your site is receiving and show where you could make improvements to the overall design of your site.

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What type of data can I capture by using a statistical report program?

Statistic programs can produce detailed reports containing extensive analysis concerning your web site and the visitor's that access your site. Some of the primary features include, but are not limited to, the following categories:

  • Visitor Information
  • Access Times and Dates
  • Individual Page Statistics
  • Referred Sites
  • Browsers Used
  • Errors

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How do I select one the built-in stats programs for my UNIX Account?

  1. Open your web site Control Panel located at www.yourdomain.com/stats/
  2. Go to the Track section of your Control Panel and click on Select Package.
  3. Choose one of the following options for your Preferred Stats Program:

    MkStats v1.0 This version is only offered for backwards compatibility for older text based web browsers.

    MkStats v2.3 Both MKSTATS packages monitor all data from the initial selection of your preferred stats program.

    Analog v2.11 This version analyzes only the past 90 days of stats, click here for more information.

Note: These programs are system-wide programs and cannot be custom configured for one customer.

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How do I view my statistics on my UNIX Account?

  1. Open your web site Control Panel located at www.yourdomain.com/stats/
  2. Click on Usage Statistics or View Stats.
  3. A new window opens containing information about your statistics.

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How does ANALOG v2.11 compile statistics?

ANALOG v2.11 only captures usage statistics during the last 90 days. This means that as time progresses, the data early in that span begins to drop off as new data for the current month is added.

Example: You begin reporting statistics in the beginning of January. On the 95th day you request a report and ANALOG compiles statistics for days 5-95 (a span of 90 days). Day 5 is still January, but as you can see, the data for January's days 1-4 have dropped off. If you chose to run a report on the 96th day then you would receive statistics for days 6-96 and so on. It is similar to a sliding scale or "window" of time.

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How do I view my current CPU usage, Disk space, Web usage or Log files?

  1. Open your web site Control Panel located at www.yourdomain.com/stats/
  2. Go to the Billing section of your Control Panel and click on Invoice Method.
  3. Click on the Show Usage button at the bottom of the screen.

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How do I configure my account to notify me when I reach the maximum data transfer?

  1. Open your web site Control Panel located at www.yourdomain.com/stats/
  2. Go to the Billing section of your Control Panel and click on Invoice Method.
  3. Locate the following section of your Control Panel:


  4. Type in the transfer amount in Mega Bytes (MB) in the field provided.
  5. Click on one of the following options: Don't bug me!, Send me an E-mail or Suspend my Account. By default the "Don't bug me!" option will be selected if you choose not to be notified.

    Note: Data transfer is calculated once per day. Therefore, any action you specify will not be performed at the exact moment your data transfer exceeds the specified amount, but rather at the end of the day during which the data transfer was exceeded.

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May I use a third party statistics program for my UNIX or NT Account?

You have access to the raw log files therefore, you may use a third party program to run in-depth analysis of your site usage. You can choose to run the built-in program in addition to a third party program. You have access to the raw log files whether or not you choose one of our built-in analysis programs.

Furthermore, you can download the raw log files to your local computer for analysis and use gzip to uncompress them if you need to run custom queries against the data. We use standard GNU "gzip" format without any special options.

Note: Macintosh users who have trouble unzipping the logs with Stuffit Expander should try using MacGzip.

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How long will my usage statistic files be kept on the server?

We guarantee that all files are kept on our servers for 90 days. After that time, log files will be deleted from the server. To maintain log files for a longer time, it will be necessary to download those log files to you local harddrive. This may be done using FTP, old log files can be found in the /stats directory. There are some exceptions that are specific to each Preferred Stats Program and are indicated as follows:

MKSTATS v1.0/v2.3 - MKSTATS compiles statistical reports based on an ongoing file that stores all data from the beginning of the initial Preferred Stats Program setup. Therefore, if you choose MKSTATS to be your Preferred Stats Program you may capture data from the time you selected your program.

ANALOG v2.11 - Analog compiles site statistics for a 90 day sliding "window" of time. Furthermore, Analog compiles reports based on .gz files and we guarantee that the last 90 days of data will be accessible for your statistics.

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