EXAMPLES
OF VARIOUS FORMATS
STANDARD FORMAT
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Either of the above formats can be
interchanged. The check number is offset with the C symbol.
***The Routing/Transit/Bank number is usually 9 numbers, in
Canada it is 8 with a D
symbol in the middle. It is always between the .symbols.
***The account number is usually, but not always 10 digits long,
but can be as small as 6 or as many as 18 digits.
The best way to take
the information over the phone:
When you ask the customer for
account information, explain to them how you want the information.
The best, and most accurate way to
get the proper formatting for the variety of different banks, is to ask the
customer for the least possible amount of information...leave nothing to
chance...simply say to the customer this sentence ...
"There is a series of symbols
and numbers at the very bottom of the check, starting from left to right, when
you see a symbol, say the word 'symbol' and when you see a number tell me what
number it is..."
- For this example, you want the customer to
say the following:
-
- Symbol 001234567Symbol 987654321 Symbol 0101
You will write or type
- /001234567/ 987654321/ 0101
Now you have a visual picture of the customer's
check so you can code it properly. Once you take a few this way,
you will get the hang of coding over the phone.
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