CheckWriter Kit
Help
questions and product support
A
word about checks vs. drafts
Product
FAQ
Sales
tips and literature
Product
knowledge self-tests
CheckWriter
Commission Schedule
Help questions and product support:
-Guarantee
- CheckWriter is guaranteed to be
accepted at us banks
-Manual
- How
to find your manual and get started.
-Installation
- Installation and troubleshooting. Simple answers
to the most common questions and issues during installation.
-Networking
- What to do if you have a Network Edition of
CheckWriter.
-Database
- Database questions? Find the answers here.
-Printing
- Printing issues with MICR and margins.
-Bank
Symbology - Printing
issues with MICR and margins. Plus routing number
verification tool.
-WebDebit
Questions - Questions
and answers about the WebDebit import feature. Sample import
file.
-Contact
Support - How to get support
and how to contact us.
Sales tips and literature:
Example sales pitch:
You can read this word for word to land the sale.
CheckWriter allows you to accept
checks by phone fax or internet order form from your customers. It
is simple to install and easy to use.
You simply enter your customers check information, billing address
and contact information into the proper fields on your CheckWriter
screen, then print your customers check off of your laser or ink
jet printer. It may be deposited immediately into your account.
There is no special toner or ink required. There are no monthly
fees, or transaction fees owing with this software. CheckWriter is
a stand alone system. Once you purchase CheckWriter, the only
thing you need is check draft paper.
We supply your first 100 sheets of security bond check draft paper
when you purchase the CheckWriter best deal package for $109.99.
Additional paper can be purchased from us at about 10 cents per
sheet depending on the quantity ordered.
CheckWriter comes with a 30 day money back guarantee. If you are
unsatisfied for any reason, you may call our office for return
authorization, and return your CheckWriter for a full refund.
CheckWriter is shipped US Priority mail, and takes 2 - 5 days for
delivery. Overnight shipping is available for an additional 19.99.
Can I take your order?
Here is a letter that you
might send to an interested client:
Dear Client
Thank you for your interest in CheckWriter check drafting
software. Check Acceptance is a great way to increase your sales.
CheckWriter is a stand alone payment system which will allow you to take checks from your customers directly from your web-site, by fax, or over the phone.
CheckWriter works on Windows 95, Windows 98, or ME and utilizes your laser or ink-jet printer to create a draft of the customer's check, which you can deposit into any U.S. Bank the same day.
There are no monthly fees or discount rates associated with owing this software, and the first 100 blank checks and a generic internet web form are included.
COST: $99.99 plus shipping $10
CheckWriter will arrive about 3 days after ordering, and overnight shipping is available at an additional charge of
$19.99.
Please feel free to contact me with your questions. (phone
number)
Sincerely,
Sales Associate
The CheckWriter Demo is a
useful tool:
http://www.yourfavorite.com/cwdemo/
Product
knowledge test:
- What is the difference between the routing and account number? The routing number on a check is used to rout the check to the proper bank location. This number is typically 9 digits. The account number is independent for each banks customer. This is typically 10 digits.
- Where is my manual? The manual is located on the CheckWriter cd. Simply place the CD in the drive, then select the my computer icon, and choose the drive that corresponds to your cd drive. Click on the CheckWriter disk. Next click manuals. There are several different formats for the manual, choose the one that is right for you, like word 97 format.
- What is a non standard check draft?
The 'non standard' format applies when either the routing number or the account number is not the specified length, or when the "D" symbol is used in the middle of the account number.
- What are the user defined fields for? You may determine the purpose of the user defined fields. These fields are searchable and may be used for billing or other purposes.
- How do I print a report? In the toolbar at the top, select file, then print, then check listing.
- Why does CheckWriter print letters at the bottom? If CheckWriter prints letters at the bottom of the draft rather than the MICR symbols, it is because the end user must activate their font. The procedure for font activation is documented at:
http://www.yourfavorite.com/support/font.htm
- Does CheckWriter guarantee that a check draft is good? CheckWriter does not verify the validity of account information, nor does it guarantee funds from your customers check. CheckWriter allows you to print a draft of your customers check using your pc.
- How many checks are printed per page? One, on the top 1/3 portion.
- Can you reset my CheckWriter password? NO. The CheckWriter password feature is VERY secure. Please carefully note your password information before selecting to use this option. We are not able to crack or reset the CheckWriter password.
- What is the CheckWriter Guarantee?
When properly printed ( no letters in place of MICR) CheckWriter drafts are guaranteed to be accepted at all us banks. CheckWriter has a 30 day money back guarantee, simply call for return authorization.
- Can I accept international checks? What about Canada? CheckWriter was designed for the American banking system. Canadian customers have successfully used CheckWriter for years, however we do not guarantee CW for use in Canada.
- What is MICR? MICR is the font that the banking symbols are printed in.
- What about the signature? Printing an authorized draft does not require a signature. CheckWriter substitutes the "actual" signature for a facsimile or other authorized legal text that is accepted by the bank.
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