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Troubleshooting CheckWriter Issues |
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Issue |
Solution |
| After installing CheckWriter for the first time, I get "error 3706" | Click
Here for Jet Service Pack If you experience this error message download the Jet service pack. With all software programs, including CheckWriter closed, unzip Jet.Zip and run the application by double clicking on it. When it is done, restart your computer, and run CheckWriter. |
| New records entered into
CheckWriter are not being saved sequentially, at the end of the database
and are out of date order. Jet Comp can also be used to correct any corruption issues with 5.xx databases, or bookmark errors. |
Click
Here for online directions: JetComp Click Here for JET COMP fax You must get the password from technical support before running JetComp. |
| Error 430 - Class Does Not Support Automation. | Click
Here for:MDAC Download, unzip and run this utility if directed by technical support. |
| "OLE" errors | Click Here Unzip this after download and run the exe inside to fix the issue. |
| CREP 7 or other "CREP" Error | Find CREP32.DLL on your computer. It should be in C:\WINDOWS\SYSTEM32. Rename the file CREP32.OLD and substitute the CREP32.DLL in this zip file. This error is caused by a prior application installing a different version of this DLL. |
| When I print my check, the year
displays as 20 rather than 2005; or The amount does not display as $. |
Click Here to correct any Regional Settings Issues |
| When I print I get A123456789A 12345C and not the MICR :|123456789|: 1234||' | You need to set your MICR font: Follow the directions here. |
| I need to align my check because it prints too high / low or too far to one side. | Click
Here for: Directions on Margin Adjustment or alignment. |
| Update the Check Template | Click
Here for: an Updated Check Template Some users have reported that they can only enter short bank names, and longer bank names are being cut off. Download this new check50.zip file into the: C:\Program Files\CheckWriter directory and unzip it. When prompted to replace the existing file, select YES. This will allow for a much longer bank name. If you have any issues with this file, you can download a copy of the old check50.rpt file HERE. |
| Update your version 5.1 to 5.2 for password related issues, or exact amount conflicts if directed by support. | Click Here for version 5.2 release 14 [5214] exe file. Unzip this file and follow the directions in the txt file within. DO THIS ONLY IF DIRECTED BY TECHNICAL SUPPORT. SOME VERSIONS WILL NOT SUPPORT THIS PATCH AND COULD CAUSE CHECKWRITER TO BECOME CORRUPT. |
If your issue is not listed above, click here for Additional Known Issues.