Technical Support For:
BetterCheck
and Advanced BetterCheck

When you submit a ticket below, an issue number will be generated and emailed to you with the current status.

OPEN THE CASE BY SUBMITTING INFORMATION
ALL FIELDS ARE REQUIRED TO RECEIVE SUPPORT.

Name 
Company
Address
City State Zip
Phone
Fax     
eMail  
  ORDER NUMBER IS THE LOGIN ID
                         [5 digits]

Password



Choose Is this a New Issue or Existing

If EXISTING TICKET IS OPEN: 
list 6 digit issue number below.


Choose Product Version: [Mandatory]


List the issue you have here in detail:   
 

If you are reporting an error message, what is the error message word for word:

What was the exact date and time the error was generated, EASTERN TIME? 
This is so an administrator can check the log files on their account to locate any server or connectivity trouble.

What brand browser was being used?
[example: Netscape or Internet Explorer]
 

What version of the browser: found in the HELP / About menu? 
[example: Version 6.0.2800.1106]
 

Action Required:



Additional Notes:

Be sure all fields above, including the ZIP CODE, and email address are completed.  After submission an issue number will be generated and emailed to you with the current status.

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