CheckWriter™ Technical Support

Online Documentation: Select Version Below
                                 
If you have Version 6.xx
-     Click Here
                                  If you have Version 5.xx
-              Click Here
                                             If you have a Version 4.xx
-            Click Here

If you can't find your answer in the manual, CheckWriter software comes with unlimited free technical support by email for the life of the release,
as listed in your License Agreement.

      Click Here to open a new CheckWriter Support issue now.

CheckWritercall-back telephone support is available at no charge for the first 30 days on most versions for registered users. After 30 days, telephone technical support becomes, "pay per call".

Telephone support incidents after the first 30 days, or registered, out-of-contract, will bill at $20 base rate for the first 10 minutes, and $120 per hour thereafter in 10 minute increments.

Phone support is available during administrative office hours on a call-back basis using this link to obtain an order number REQUIRED for pay-per-call phone support:
            Click HERE to Open a Pay-Per-Issue Phone Support Case


FREE online technical support is available below:

Click HERE to open a Correspondence Technical Support Issue.


eMail response time is typically 1 to 4 hours by email during regular business hours, and less than 24 hours on weekends and holidays


 

 

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