Terms of service rules that apply only to
BetterCheck
USE OF SYSTEM - RESULTS.
BetterCheck is not a funds guarantee service and cannot be referred to as such.
Users are specifically prohibited from using the results from BetterCheck as the
sole reason to approve or decline a customer's check or other transaction. All results from BetterCheck are intended to be used as ONE PART of your overall loss prevention and check
approval procedure. Under no circumstances can written or verbal
communication
to the check writer be made that identifies BetterCheck as a reason for
approval or decline except as provided below regarding the Fair Credit Reporting
Act [FCRA].ACCOUNT VERIFICATION SERVICES.
If utilizing BetterCheck's verification and authentication services
(“Verification Services”), Merchant
will submit a verification transaction inquiry to BetterCheck. BetterCheck will
then process the
transaction and provide Merchant the results of the verification inquiry.
1. The following is a list of permissible uses
for the data received through BetterCheck's Verification
and Authentication Services (the “Services”) in accordance with section 604(a)
of the Fair Credit
Reporting Act (“FCRA”):
a. DISCLAIMER. None of BetterCheck’s Verification Services can verify that the
name provided by
Merchant as the account holder matches the actual owner of the account number
submitted by
Merchant.
b. PERMISSIBLE USES. IN ADDITION TO COMPLIANCE WITH FAIR CREDIT REPORTING ACT
REQUIREMENTS AS REFERRED TO IN APPENDIX B ATTACHED HERETO, MERCHANT SHALL
USE THE VERIFICATION SERVICES ONLY IN CONNECTION WITH PAYMENTS PRESENTED
TO MERCHANT BY ITS CUSTOMERS IN EXCHANGE FOR GOODS OR SERVICES.
c. No Retention of Data. Merchant acknowledges and agrees that it shall not
retain, store, compile
or aggregate the results of verification inquiries received from ACHD except as
required by applicable
law or to perform its obligations under this Agreement.
d. Representation by Merchant. Each request for data through the Verification
Services shall constitute
a representation, warranty and certification by Merchant that the data (i) shall
be used and disclosed
only in accordance with the terms of the Agreement, and in accordance with any
applicable Rules or
laws; (ii) shall be used solely for the intended use as stated by Merchant on
the MSAA and that use is
in compliance with the permissible uses under the FCRA and U.S. Code sections
listed in these Terms
and Conditions and attached Appendices; (iii) Merchant will follow proper
procedures for adverse action
notification to its customers, as provided in Appendix B to the Terms and
Conditions attached hereto;
and (iv) Merchant acknowledges it has implemented security measures to prohibit
the unauthorized
access to the information provided.
e. Audit. Merchant agrees to cooperate fully with BetterCheck or providers of
information to the
BetterCheck network in conducting a review of Merchant’s use of the Verification
Services to verify that
Merchant is using the services in compliance with this Agreement.
f. Immediate Termination. BetterCheck reserves the right to immediately
terminate Merchant’s access to
the Verification Services should BetterCheck have reason to believe that
Merchant is using the Verification
Services for a purpose other than a permissible use.
FCRA list of permissible uses for data provided
via the BetterCheck Network in accordance
with section 604(a) of the FCRA are as follows:
- In response to a court order or Federal Grand
Jury
- In accordance with the written instruction of the consumer to whom the
information relates
- In connection with a credit transaction involving the consumer on whom the
information is
to be furnished and involving the extension of credit to, or review or
collection of an account
of , the consumer
- For employment purposes
- In connection of the underwriting of insurance involving the consumer
- To determine the consumer's eligibility for a license or other benefit granted
by a governmental
instrumentality required by law to consider an applicant's financial
responsibility or status
- As a potential investor or servicer, or current insurer, in connection with
the valuation of, or an
assessment of the credit or prepayment risks associated with, an existing
credit obligation
- Otherwise having a legitimate business need for the information, including:
- In connection with a business transaction that is
initiated by the consumer
- To review an account to determine whether the
consumer continues to meet the terms of
the account
2. Representations by Merchant. Each request for data through the Services shall
constitute a
representation, warranty and certification by Merchant that the data (a) shall
be used and disclosed
only in accordance with the provisions of the MSAA, the Terms and Conditions and
this Appendix B,
and in accordance with any applicable Rules or laws; and (b) shall be used
solely for the intended
use as provided in the MSAA. BetterCheck reserves the right to immediately
terminate Merchant’s
access to the Services should BetterCheck have reason to believe that Merchant
is using the
Services for a purpose other than a permissible use as provided for in Section 5
and 6 of the
Terms and Conditions and this Appendix B. Merchant acknowledges it has
implemented security
measures to prohibit the unauthorized access to the information provided.
3. In compliance with FCRA requirements, Merchant is hereby instructed to
provide to any and all
customers whose payments are declined by Merchant based upon information
received from BetterCheck,
a means through which the customer may investigate and challenge non-acceptance
of the payment.
Merchant shall provide a notice of such procedure to its declined customers in
writing, in a form substantially
similar to the following:
“We regret to inform you that we were unable to accept your payment based on
financial account
information received from the below named company:
BetterCheck - Boston Commerce, Inc.
119 Braintree Street, Suite 510
BOSTON, MA 02134
800-893-6001
or ask for Customer Service – Verification Services
You have the right to be told the nature of the financial account information
that was provided by this
company upon making a written request to the company at the contact information
provided above
within sixty (60) days of receipt of this notification. “
4 .REPRESENTATIONS BY MERCHANT - Each request for data through the BetterCheck
Network
shall constitute a representation, warranty and certification by the merchant
that the data (a) shall be
used and disclosed only in accordance with the rules or laws; and (b) shall be
used solely for the
intended use as provided in the terms of service. BetterCheck or its
parent,
reserve the right to immediately
terminate merchant access to the BetterCheck Network should BetterCheck
learn that the merchant
is using the services for a purpose other than a permissible use as provided for
in the full TOS. The
merchant acknowledges it has implemented security measures to prohibit the
unauthorized access to
the information provided.
5 . AVS - Address Verification Service is required to
be met with a Y, or X for all BetterCheck transaction
via credit card. If you AVS is not met, users can contact the Visa AVS
line to verify the address before
resubmitting their details at 800-847-2750. MasterCard users must speak to a
representative with the
issuing bank at 800-622-7747. For AMEX call 800-528-2121and ask to update your
address verification
settings.
6. SCREENING - Prior to setup and order acceptance
for a new order or upgrade, the business may be
screened against the following databases, credit bureaus, or lists including but
not limited to
Dun and Bradstreet, the Terrorist Watch List, the Anti-Money Laundering List, and the
Terminated Merchant
File (TMF).
7. FACTORING - Any activity that
involves factoring is prohibited. This includes 'pinging' an
account by verifying a zero dollar amount, or verification for
any amount other than the amount of the actual transaction.
This also includes verifying the same account or the same
transaction on the same account successively, without
corroborating successive check numbers, or unique activity.
This also includes verification for the exact same transaction
more than 2 times. Other account conditions may also be
considered factoring.
8. HIGH RISK VERIFICATION ACTIVITY
- The BetterCheck system is designed for use by various businesses
as permitted to reduce the number of bad checks deposited.
Merchants whose "DECLINED" verification response rates
exceed 10% on a regular basis may be re-evaluated to prevent
factoring, money laundering and stale account scrubbing, which is prohibited by the
terms of service for BetterCheck users. Merchants determined to be
HIGH RISK may face higher transaction fees, or account
termination. Determination of HIGH RISK STATUS is at the discretion
of publisher Boston Commerce, Inc., and the operators and
underwriters of the BetterCheck Network. All decisions are final.
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